Hallucinated math
Plausible-looking totals that never touched your source data.
We build reliable, deterministic automation for businesses where a wrong answer costs a customer.
The failure mode / 02
Plausible-looking totals that never touched your source data.
The same question takes a different path every time.
Internal field names and backend failures become customer copy.
Capabilities / 03
Resolve routine queries without sacrificing control.
Production workflows that survive edge cases.
Find failure modes before your customers do.
Accurate answers grounded in approved source material.
Monitoring, evaluation, and steady improvement.
Selected system / 04
A European premium equipment manufacturer supporting 186 dealers across 14 regional WhatsApp groups.
A six-person support team handled roughly 11,400 monthly messages about stock, pricing, and order status across fragmented threads.
Deterministic routing replaced flexible agent loops. Language generation was separated from live ERP lookups and price calculations.
After an eight-week controlled rollout, routine workload fell 27% and median first-response time dropped from 18 minutes to 52 seconds.
Delivery system / 05
Map the real workflow, constraints, and failure cost.
Separate probabilistic language from deterministic logic.
Connect systems with observable, maintainable workflows.
Pressure-test against a purpose-built eval suite.
Roll out carefully, monitor, and improve from evidence.
Operating principles / 06
LLMs handle language. Code handles data and math. Agent loops trade determinism for flexibility—for anything correctness-critical, we use deterministic routing instead.
About / 07
An independent automation consultancy focused on the diagnosis, architecture, and judgment work that reliable AI systems still require.
FAQ / 08
We design around business rules, data integrity, observability, and known failure modes. The LLM is one controlled component—not the system architect.
Yes. We integrate with established CRMs, ERPs, GraphQL APIs, catalogues, and internal databases rather than asking you to replace them.
We can audit the current system, reproduce failure cases, build an evaluation suite, and redesign only the parts that create unacceptable risk.
We define success and failure upfront, then test realistic query sets before launch and monitor production outcomes after deployment.
Tell us what you want to automate and where the current process breaks down.